What made Candace Payne’s Chewbacca Mom video so irresistible was sharing her enthusiasm. Shared enthusiasm obviously plays a big role in day-to-day buying decisions, too. Consumer marketing gets a big boost from customer video reviews, “influencer” tweets, tutorials on enthusiast websites, etc. B2B subject matter expert videos can share enthusiasm, too.
Why don’t we see a lot of this contagious emotion in B2B marketing videos? Well, it’s not that technology companies lack employees who are enthusiastic and savvy advocates for their solutions. Or that these people can’t talk on camera — most of them probably use FaceTime, Skype, or online video conferencing software.
The value of subject matter experts
We research and write scripts for our 2-Minute Explainer videos by talking with subject matter experts. That’s the best way to hit the right conversational tone, use the right words, and most important,