Optimizing fraud protection to minimize lost orders and avoid misidentifying fraudsters as customers (Radial)
Customer Engagement Hub enables brands to deliver relevant offers at all touchpoints in the customer journey (RedPoint Global).
The concept of a customer experience network (Axway)
How to increase patient engagement and accelerate innovation with data integration and API management (Axway)
Beyond Omnichannel. How retailers can creating seamless customer experiences that extend far beyond the channels they control (Axway)
Enabling new products, services, and processes through collaboration (Axway)
Agile and open innovation with API lifecycle management (Axway)
Using analytics to expand the customer experience beyond omnichannel (Axway)
Building a secure and agile data integration infrastructure (Axway)
Rapid access to police records to speed accident claims handling (Lexis Nexis).
Prevent brand damage from Wi-Fi hotspots leaving customers out in the cold (NetScout)
Local government solutions for citizen engagement (Software AG)
Easy app development in the cloud for UK government agencies (Software AG)
Anti-money laundering compliance solution that helps win and retain customers (Securefact)
Smoother operations for performing arts organizations with CRM (PatronManager)
How IT service excellence with top people and logistical support improves end-user satisifation and IT productivity (CompuCom)